All Landmark Windows and Doors are custom made to your home’s specifications. Our In-Home Consultant will visit you at a pre-arranged time that is convenient for you and will go over our many styles and options to help you select the windows and doors for your home. They will take detailed measurements, educate you about selecting and installing windows or doors in your home and listen to your needs.
Once your order has been processed through our head office, one of our customer care specialists will contact you to schedule your second measure. This is done to ensure your windows will be made and installed right the first time. Our specially trained technician will double check the original measurements that were taken by our in-home consultant.
After your measurements have been confirmed, your order will move on to our manufacturing plant. All of your Landmark Windows and Doors will be custom made by our manufacturing technicians. These technicians personally assess each and every window and door that comes out of our factory to ensure you are getting the absolute best!
All of Landmark’s installers are trained and certified through our AAMA based program and are Master Installers. Our installers ensure that your home is treated as they would their own, maintaining a neat and tidy work area, and any debris is always cleaned up and hauled away. Once the installation is completed, they will walk you through your home to inspect the work and ensure you know how to properly operate and clean each window before they leave.
Our warranty is the best in the industry, hands down. Our warranty covers your windows for the entire lifetime that you own your home, and if you decide to sell down the road, the warranty is transferrable to the new owners. We believe in being upfront and honest with all of our customers so you will find NO FINE PRINT on our warranty anywhere.
As much as we try to prevent it, mistakes can occur, we are human after all. If ever anything were to go wrong with any of your Landmark products, you can have comfort that we will be here for you. We have a dedicated service line that is open 13 hours a day, 5 days a week to ensure that any issues you may have are addressed promptly and efficiently. Your satisfaction is our number one priority!